LogoLogo
Siteglide.comAdminRoadmap
  • 👋Welcome
  • Get Started
    • 🚀Quickstart Guides
    • ❔Support & FAQs
      • â„šī¸Siteglide Support Policy
      • â„šī¸Siteglide Technology Stack
      • â„šī¸External Resources
      • â„šī¸Front-end Browser Support
  • Portal
    • Account
    • Sites
      • 🚀Quickstart: Create a Site
      • â„šī¸Site Details
      • â„šī¸Site Users
      • 📋Install & Manage Modules
      • đŸ’ŗGo Live
      • đŸ’ŗSubscription
      • 🌍Domains
        • 📋Add a Fully Delegated Domain
        • 📋Add an External Domain
        • đŸ’ģSubdomain on a separate instance
        • 📋How to setup a multi domain start page
      • â˜ī¸Site Backups and Disaster Recovery
    • Users
      • 📋User Roles
      • 📋Invite & Manage Users
    • Billing
      • đŸ’ŗBilling Setup
      • đŸ’ŗSubscriptions and Changes
      • đŸ’ŗAutomatic Site Upgrades
      • đŸ’ŗInvoices
    • Tickets
    • Marketplace
    • Agencies
      • 👩‍đŸ’ģAgency Account
      • 👩‍đŸ’ģClients
      • 👩‍đŸ’ģSite Copies
      • 👩‍đŸ’ģAgency Whitelabelling
  • Developer Tools
    • CLI
      • 🚀Quickstart: CLI
      • â„šī¸About
      • 📋Site Setup
      • ❔Troubleshooting
      • đŸ’ģReference
      • đŸ›ŗī¸CLI Changelog
      • đŸ§™â€â™‚ī¸Go Further: CLI
        • Creating WebApps via CLI
    • Liquid
      • â„šī¸About
      • đŸ’ģReference
      • Accessing Data in Liquid Variables - Tutorial 1 - Using Dot Notation
      • Accessing Data in Liquid Variables - Tutorial 2 - Iterating over Arrays and Objects
      • Using Collections with WebApps and Modules
      • Accessing Data from the Global Context Variable
      • Truthiness - Using Liquid to determine if a field is empty or blank
      • 📋Alternatives to Storing and Executing Liquid from Database Items
    • GraphQL
      • â„šī¸About GraphQL
      • 📋Tutorials
        • Tutorial 1 - Your First Query
        • Tutorial 2 - Pagination
        • Tutorial 3 - Filtering the Results
        • Tutorial 3 - (Answers)
        • Tutorial 4 - Advanced Filtering
        • Tutorial 4 - (Answers)
        • Tutorial 5 - Using Liquid to run GraphQL queries on your Site
        • Tutorial 6 - Variables
        • Tutorial 6 - (Answers)
        • Tutorial 7 - Sorting
        • Tutorial 8 - Building a Liquid API GET Endpoint Page powered by GraphQL queries
        • Tutorial 9 - Using Mutations to Create New Records
        • Tutorial 10 - Using Mutations to Edit a Record
        • Tutorial 11 - Using Mutations to Delete an Item
        • Tutorial 12 - Related Records and Datasources
    • Configuration
      • â„šī¸Field Types
      • â„šī¸Custom Field IDs
    • Zapier Integration
      • â„šī¸Formatting arrays correctly
    • Developer Marketplace
      • â„šī¸About Building Modules
      • â„šī¸Module Setup
      • â„šī¸Site Template Modules - and How to Make Your Own
      • â„šī¸Create Folder Structure
      • â„šī¸Updating Modules
      • â„šī¸Submit Module for Approval
      • â„šī¸Adding Payment to a Module
      • â„šī¸Theme Module Example
      • â„šī¸Data & UI Module Example
      • đŸ’ģReference
      • đŸŒŗFile Structure
    • Release Notes
      • đŸ›ŗī¸Siteglide Admin/API - Changelog
      • đŸ›ŗī¸Module - System Files - Changelog
      • đŸ›ŗī¸Module - eCommerce - Changelog
      • đŸ›ŗī¸Module - Menu - Changelog
      • đŸ›ŗī¸Module - Slider - Changelog
      • đŸ›ŗī¸Module - Secure Zones - Changelog
      • đŸ›ŗī¸Module - FAQ - Changelog
      • đŸ›ŗī¸Module - Events - Changelog
      • đŸ›ŗī¸Module - Blog - Changelog
  • SiteBuilder
    • Build Sites Faster
      • 🚀Quickstart: SiteBuilder
      • About
      • Site Setup
        • đŸ—ī¸Marketplace Themes & Templates
        • đŸ—ī¸Create Site From Template
        • đŸ—ī¸Install SiteBuilder Module
        • đŸ—ī¸Create a Page Template
        • đŸ—ī¸Set Up Tailwind CSS with the recommended CLI method
      • Styling
        • đŸ—ī¸Editing Tailwind CSS using the recommended CLI method
        • đŸ—ī¸Tailwind CSS Themes - Choosing a Build Method
        • đŸ—ī¸Tailwind CSS - Preview Mode
        • đŸ—ī¸Tailwind's JIT Compiler Via CDN (deprecated)
        • đŸ—ī¸Theme Presets
        • đŸ—ī¸Example Tailwind Project Setup
      • Layouts
        • đŸ—ī¸Insert Static Layouts
        • đŸ—ī¸Installing Dynamic Layouts
        • đŸ—ī¸Editing Dynamic Layouts
        • About Layouts
          • đŸ—ī¸Dynamic Layouts
          • đŸ—ī¸Static and Dynamic Form Layouts
          • đŸ—ī¸Sliders
      • đŸ’ģReference
    • Advanced Features
      • 🧞SiteBuilder Live Updates API
        • 👀Live Updates Reference
        • 🔹Live Updates Markup Example
        • 📋Steps to Setting Up Live Updates API in a Module/WebApp Layout
        • 🔹Live Updates Example - Enforcing Filters
        • 📋Steps to Use Live Updates Methods
        • 📋Steps to Initialise Live Updates with JS
        • đŸ—“ī¸Live Updates Changelog
      • â„šī¸SiteBuilder JavaScript
        • â„šī¸Forms JS
        • â„šī¸Social Sharing JS
        • â„šī¸Sliders JS
        • â„šī¸Dark Mode JS
        • â„šī¸Cookie Settings JS
      • â„šī¸SiteBuilder Liquid Includes
        • â„šī¸Pagination
      • â„šī¸SiteBuilder Liquid Functions
        • â„šī¸Detail Page Valid
        • â„šī¸Field Mapping
        • â„šī¸Get Table Config
        • â„šī¸Case From Order ID
      • đŸ—“ī¸SiteBuilder Changelog
    • Extend SiteBuilder
      • â„šī¸Create SiteBuilder Themes
      • â„šī¸Create Marketplace Modules
      • â„šī¸Adding Dynamic Layouts to Themes & Modules
      • â„šī¸Adding Static Layouts to your Theme
      • đŸ’ģReference
  • CMS
    • Dashboard
    • Pages
      • 🚀Quickstart: Pages
      • â„šī¸Studio
      • â„šī¸Code View & Toolbox
      • â„šī¸About Pages
        • â„šī¸Page Settings
        • â„šī¸Custom Fields in Pages
        • â„šī¸Pages with Siteglide CLI
      • â„šī¸About Page Templates
        • â„šī¸Page Templates with Siteglide CLI
        • Preventing Duplicate Content
      • â„šī¸System Pages
      • đŸ’ģReference
      • đŸŒŗFile Structure
    • Content Sections
    • File Manager
      • 🔹About Assets
      • 🔹Linking to Assets Explained
      • 🔧Assets Troubleshooting
      • 🔹Siteglide Scripts Explained
      • đŸ’ģAssets with CLI
      • đŸ”ŧMigrating Assets
      • 📋Steps to Optimise Images on the Fly with Cloudinary
      • 🔹siteglide_head_scripts and siteglide_footer_scripts Explained
      • đŸŒŗAssets File Structure
      • 👀Tags for Assets
    • Forms
      • Quickstart: Forms
      • â„šī¸About Forms
      • 📋Guides: Forms
        • 📋Steps to Using Separate Fields for First Name and Surname in a Form
        • 📋Steps to Programmatically Redirecting after a Form Submission
        • 📋Steps to Adding Form Confirmation Pages
        • 📋Steps to Adding a Progress Bar
        • 📋Steps to Changing Form Styling on Submission Using CSS
        • 📋Steps to Using Custom Field Set fields in a Form's Custom Layout
      • đŸ§™â€â™‚ī¸Go Further: Forms
        • â„šī¸Migrating Forms
        • â„šī¸Explained - Preventing Spam Form Submissions and Captchas
        • â„šī¸Explained - Show Clearly When a User is Already Logged in When Submitting a Form
        • â„šī¸Forms Error Callback and Validation
        • â„šī¸Forms Success Callback
        • â„šī¸File Upload Previews
      • đŸŒŗForms File Structure
      • đŸ’ģReference
      • ❔Troubleshooting
    • Automations
      • 🚀Quickstart: Automations
      • â„šī¸About
        • â„šī¸Email Templates
        • â„šī¸Email Automations and Email Templates with Siteglide CLI
      • 📋Guides
        • â„šī¸Integration Automations
        • â„šī¸A Transactional Email Example
        • â„šī¸An API Call Action Example
        • â„šī¸A Custom Liquid Action Example
        • 📋Steps to Testing Emails on a Staging Site
        • 📋Steps to Authenticating Sendgrid Emails on Live Sites
      • đŸ§™â€â™‚ī¸Go Further
      • đŸ’ģReference
      • đŸŒŗFile Structure
    • Categories
      • 🚀Quickstart: Categories
      • â„šī¸About
        • â„šī¸Outputting Categories on WebApp / Module / eCommerce Layouts
        • â„šī¸Filtering WebApps and Modules by Categories Using Liquid Parameters
      • đŸŒŗFile Structure
      • đŸ’ģReference
    • Company Information
      • â„šī¸About
      • đŸ’ģReference
      • ❔Troubleshooting
    • URL Redirects
  • Modules
    • Core Modules
      • MenuBuilder
        • 🚀Quickstart: Menu Builder
        • â„šī¸About
      • Secure Zones
        • 🚀Quickstart: Secure Zones
        • â„šī¸About
          • 📋Dynamically Assign a Secure Zone during Form Submission
        • đŸ§™â€â™‚ī¸Go Further
          • â„šī¸Secure Zones with Siteglide CLI
          • â„šī¸Using the context.current_user object
      • Media Downloads
        • 🚀Quickstart: Media Downloads
        • â„šī¸Layouts
        • đŸ’ģReference
      • Blog & Authors
        • 🚀Quickstart: Blog & Authors
        • 🔹Blog Archive & Date Filtering
        • 🔹Blog Search
        • 🔹Blog Filter by Category
        • 🔹Blog Filter by Author
        • đŸŒŗFile Structure
        • đŸ’ģReference
      • Events
        • 🚀Quickstart: Events
        • â„šī¸Standard List View
        • â„šī¸Getting Started with Event Filtering & Searching
        • â„šī¸Filter by Category
        • â„šī¸Filter By Host (Author)
        • â„šī¸Filter by Event Dates
        • â„šī¸Datasourcing the Event Host
        • â„šī¸Search
        • â„šī¸Map List View
        • â„šī¸Calendar List View
      • FAQ
        • 🚀Quickstart: FAQ
        • đŸ’ģReference
      • Testimonials
        • 🚀Quickstart: Testimonials
        • đŸ’ģReference
      • Slider
        • 🚀Quickstart: Slider
        • đŸ’ģReference: Slider
    • Community Modules
      • đŸ—ī¸SiteBuilder
      • 🚀CRM Sync
        • â„šī¸About CRM Sync Module
        • 📋Steps to Set Up CRM Sync on an Automation
        • đŸ—“ī¸CRM Sync Changelog
    • Go Further: Modules
      • â„šī¸Front-end Submit Modules
  • WebApps
    • 🚀Quickstart: WebApps
    • WebApp Items
      • 📋Create WebApp Items
      • 📋Importing and Exporting
    • Layouts
      • â„šī¸WebApp List Layout
      • â„šī¸WebApp Detail Layouts
    • Go Further: WebApps
      • 📋Searching by Location
      • 📋Searching - Advanced Filtering
      • 📋Searching - By Keyword
      • 📋Front End Create Forms
      • 📋Front End Update Forms
      • 📋Front End Delete
  • WebApp Troubleshooting
  • eCommerce
    • 🚀Quickstart: eCommerce
    • Get Started
      • 💡About the eCommerce Module
      • Settings
      • 📂Cart, Checkout and Quotes
        • 💡About Cart, Checkout and Quotes
        • 📋Steps to Implement a Guest Checkout Flow
        • 📂Product Views
          • 🔹Product Layouts
          • 🔹Product List Layout
          • 🔹Product Detail Layout
          • 🔹Add to Cart Button
          • 📋Steps to Datasource and Display Related Products
          • 🔹Dynamic Product Layouts based on Categories
          • 📂Attribute Selection
            • 🔹Attribute Layout - Presenting the Choice to the Customer
            • 🔹Attributes - Changing Product Price after Change
          • 📂Discount Selection
            • Discount Codes Layout
            • Minimum Payments
          • 📂Shipping Selection
            • Shipping Options Layout
        • Managing Products
          • Creating and Editing
          • Securing Products
          • Location
          • Custom Fields
          • Edit Module Structure
          • Product Custom Field Sets
          • Inventory
          • Managing Attributes
          • Pricing
          • Product Categories
          • Open Graph Fields
          • SEO Fields
          • Standard Fields
          • Product Import and Export
          • Discounts
        • 📂Cart
          • 🔹Cart Layouts
          • Checking Inventory in Cart
          • Updating Quantity in Cart
          • Updating Displayed Cart Quantity
        • 📋How to Set Up a Shopping Cart and Guest Checkout - Tutorial
        • 📂Checkout Forms
          • 🔹Checkout Form Layouts
          • 🔹Checkout Forms with PayPal
        • 📂Orders
          • Order Confirmation
          • Re-Ordering
          • 🔹Orders Layouts
        • 📋Steps to Add Secure Zones and User Orders View to your Checkout Flow
        • Quotes
        • Selling Digital Products
        • 🔹Volume Pricing
        • 📋Steps - Alternatives to Product Grouping
      • 📂Basic Payment Forms
        • 💡About Basic Payment Forms
        • 📋Steps to Set up a Basic Payment Form (with a Fixed Payment Amount)
        • 📋Authorize.net Basic Payment Forms
        • 📋PayPal Basic Payment Forms
        • 📋Steps to Allow User to Decide Amount they Will Pay
        • 📋Step-by-step Basic Payment Confirmations
        • 👀Basic Payment Forms Reference
        • â„šī¸ecommerce/basic_payment
      • 📂Payment Gateways
        • đŸ’ģBuilding a Custom Payment Gateway
          • 📋Steps to Support Basic Payment Forms with your Custom Payment Gateway
          • 📋Steps to Support Checkout with your Custom Payment Gateway
        • 🔹Paypal Custom Parameters
        • 🔹Styling Stripe Card Elements
        • 💡About Payment Gateways
        • 📋Steps to Switching Payment Gateway
        • 🔹Test Cards
      • 📂Currency and Tax
        • 💡About Tax Codes
        • Currency Changer
        • Tax Code Changer
        • Formatting Currency
      • 📂Subscriptions
        • 💡About Subscriptions
        • Managing Subscriptions
          • Creating Subscription Products
          • Changing Price and Billing Interval
          • Creating a Form for Signing Up and Changing Payment Details
          • Subscription Order Status Explained
          • Terms and Conditions (Good Practice)
        • 📋Subscriptions Payment Gateway Setup
        • Subscriptions List Layout
        • Subscriptions Detail Layout
        • User's Active Subscriptions
        • Subscription Action Required
        • Cancelling Subscriptions
      • đŸŒŗBasic Payment Forms Folder Structure
      • đŸŒŗCart and Checkout Folder Structure
  • CRM
    • 🚀Quickstart: CRM
    • Users
      • User Details
      • User Secure Zones
      • How Users Edit their Email and Password Front End
      • Custom Field Sets & CRM Custom Fields
      • Storing User's Favourite WebApp / Module Items
    • Companies
    • Cases
      • User's Form Submissions (Cases)
  • Site Manager
    • Code Editor
    • Templates (Pages & Email)
    • Headers & Footers
    • Code Snippets (Includes)
      • 🔧Includes Troubleshooting
      • 👀constants_json
      • 👀constants
      • đŸŒŗIncludes File Structure
      • đŸ’ģIncludes with Siteglide CLI
      • 🔧Tags for Includes
    • System Pages
      • Automatic Site Maps
    • System Emails
    • Data Management
    • Admin Menu Editor
    • Integrations
  • Reporting
    • 🚀Quickstart: Reports
  • Miscellaneous
    • System Features
      • Pagination on Liquid Tags
      • Custom Pagination Layouts
      • Timezones in the Siteglide Admin and on the front-end of your Site
      • Module/WebApp Caching
      • Getting Started with Liquid Caching - to Reduce Server Response time and Improve Performance
      • Translating Dates
      • Site Search
      • About Site Search
      • AI Tools for the Rich Text Editor
      • Cookies on Siteglide Sites
    • Front-End Performance
      • Video Embeds
      • Forms Above the Fold
Powered by GitBook
On this page
  • Introduction
  • Why are small charges a problem?
  • The solution for Basic Payment Forms and Checkout
  • Avoiding Small Charges
  • Setting the Minimum Spend as the Agency or Client
  • Informing Users
  • Subscriptions
  • What if I actually want to apply 100% discounts on Basic Payment Forms and Checkout?

Was this helpful?

Export as PDF
  1. eCommerce
  2. Get Started
  3. Cart, Checkout and Quotes
  4. Product Views
  5. Discount Selection

Minimum Payments

Introduction

Discount Codes can cause the payment total due to be smaller than your Client may wish- or even 0.

When accepting payments, most Clients won't want to handle very small payments e.g. less then 50 cents.

Why are small charges a problem?

Stripe's payment gateway will, in fact, refuse to process payments smaller than its minimum payment amounts, which will lead to bad User Experience as Payments will fail.

PayPal will accept these small payments, but will charge the Client potentially more than they make on the transaction.

The solution for Basic Payment Forms and Checkout

This Article will explain the two main solutions to these small charges:

  • Recommended - The Agency and Client can set Minimum Spend against each discount Code

  • Fallback - While applying discounts, Siteglide rounds payments up to an absolute minimum the Payment Gateway will accept.

In the future, we plan to change the flow so that Siteglide will accept 100% discounts in the Checkout by skipping the Payment step. For now- we'll recommend alternatives if you need this functionality.

Avoiding Small Charges

In the following section, we'll refer to the "minimum desired spend". By this, we mean either:

  • The lowest value order your Client is willing to accept (bearing in mind they still need to pay the charges due to the Payment Gateway on this Order).

  • If using Stripe, this will be at least 50 of your currency's lowest denomination e.g. cents

  • If using PayPal, this will be at least 1 of your currency's lowest denomination e.g. cents.

Setting the Minimum Spend as the Agency or Client

The main method the Agency and Client have at their disposal to prevent this is the Minimum Spend field when creating or editing their Discount Codes.

This field should be set up to make sure that if it's value has the discount applied, the total price due would still exceed the minimum desired spend.

E.g.

For percentage discounts - you should check that if the percentage discount is applied to the value in "minimum spend" it won't leave a total which is lower than the minimum desired spend:

e.g. In this example, let's assume it's only economically viable for the Client to accept spends of 50 cents or more- this is their "Desired Minimum Spend" (your Client's may well be different!).

In the screenshot below- even with a 90% discount, the minimum spend is high enough to avoid excessively small charges:

$5.00 multiplied by 90 divided by 100 is a saving of $4.50.

$5 dollars with a $4.50 dollar discount leaves a remaining payment due of $0.50.

For value discounts the calculation is simpler - "Minimum spend" minus "value" should be greater than minimum desired spend.

E.g. For a $9.50 discount, you need a "Minimum Spend" of $10 to prevent discounts from allowing a spend below $0.50.

As explained below, Siteglide will take its own steps to avoid very small charges, but using the Minimum Spend field is the easiest way to make these limits clear to Users, improving their experience. It also allows the Client to decide if their minimum desired spend is greater than the Payment Gateway's value.

How Siteglide Handles Small Charges on Basic Payment Forms and Checkout While applying discounts, Siteglide will automatically check if the total price due is below the absolute minimum needed for the Payment Gateway to accept the Payment.

If this is the case, Siteglide will automatically adjust the total price due to:

For Stripe, 50 of your currency's lowest denomination e.g. cents For PayPal, 1 of your currency's lowest denomination e.g. cents This will display on the Cart, and be the total amount actually charged to the User's Card.

Informing Users

Again, setting a reasonable Minimum Spend is the preferable solution to this issue, but in the case that Siteglide does need to fall-back and round charges up to the minimum payment, you can inform the Users of this with a message.

This code can be used inside your Discount Code Layout:

{%- if discount_saving_maximum_reached == true -%}<!-- Message here --><p>Minimum total price reached. Unfortunately we cannot accept payments below this price. To make the most of your discount, try adding another item to your cart.{%- endif -%}

Subscriptions

Stripe Subscriptions handle this problem differently. The variable discount_saving_maximum_reached will always return false for Subscriptions discounts, as we will never manually cap the amount of Discount for these kinds of payment.

Firstly, Subscriptions allow you to give 100% discounts- this effectively creates one form of "free trial".

Secondly, if Stripe judge a Subscription invoice to be for an un-economically small sum, they will carry that charge over to the next invoice. In the same way, if the discount gives a greater reduction in cost than the spend, the customer will receive credit in the Stripe account, which will be carried over into the next invoice. If you do not wish for this behaviour, see Setting Minimum Spend above!

What if I actually want to apply 100% discounts on Basic Payment Forms and Checkout?

Currently, it is not possible to offer 100% discounts on Checkout using Stripe or PayPal.

In the future, we intend to better support 100% discounted Orders by completing the Order without carrying out a Payment, however, we expect values between 0 and the Payment Gateway's minimum to continue to be rounded up.

The following alternative Form types do currently allow Users to complete them with Payments of 0:

Our Quote Only feature for these customers- as this does allow Orders to be created without any charges being made- meaning the Client will not be charged. Our Basic Payment Form with Stripe will already skip payment if the amount due is exactly zero and the Minimum payment value field attached to the Form in Admin is also 0.

PreviousDiscount Codes LayoutNextShipping Selection

Last updated 4 months ago

Was this helpful?

📂
📂
📂