☁️Site Backups and Disaster Recovery

Backup your sites and data

We recommend using the Sitegurus Protect Backup Tool: https://www.sitegurus.io/protect

There are 3 main components that make up your clients sites that we need to consider in terms of backups and disaster recovery: Code, Assets and Data. We will outline how each are handled below:

Code

• Every code change whether through CLI or Admin is stored in a Github repo controlled by Siteglide

• This also stores the UserID of the user that took the action for traceability

• This is mainly stored for disaster recovery purposes

• You can export using siteglide-cli pull <env>

Assets

• Stored on S3 by platformOS

• AWS/Google Cloud mirror assets across multiple data centres

• You can export using siteglide-cli export <env> -w

Data

• Stored in databases by platformOS

• platformOS have backups and store changelogs/versions of what happened

• Upon deletion, the data is recoverable for 30 days. After 30 days of being soft deleted the data is permanently deleted at 5am UTC.

• You can export data using siteglide-cli export <env>

We will be offering additional backup tools and automations in the future.

PlatformOS also have documentation on Backups and Disaster Recovery.

The following are key points taken from the platformOS documentation:

platformOS automatically backs up your applications and databases using real-time READ REPLICAs which exist across multiple Zones for further physical disaster recovery within a data-center.

Additionally, incremental transaction logs, daily and weekly backups are taken.

The retention period for monthly backups is 60 days.

These processes are internal to the platformOS DevOps team.

Learn more:

• Data Backup and Removal: Learn about how deleted data is backed up and when it is removed permanently. Includes explanation of automatic and manual permanent removal.
• GDPR Compliance in platformOS: Learn how platformOS approaches GDPR as just one of many compliance requirements and ensures that your project can easily comply with any number of government legislated privacy rules.
• AWS Backup: AWS Backup is a fully managed backup service that makes it easy to centralize and automate the backup of data across AWS services.
• Google Cloud Backups: How backups of your Cloud SQL instance work, and how they can be used to restore your data to the same or another instance.